3/21/2023 0 Comments Lucid sound![]() Please ensure the return authorisation (RA) number is prominently displayed on the outside of your packaging. ![]() ![]() Then, label and ship your LucidSound headset -including the return authorisation (RA) number, freight prepaid, to LucidSound’s authorised repair centre. If a defect has appeared after 90 days from the date of purchase, you must initiate a repair by following the online repair process at Once all details are completed, you will receive a return authorisation number. If a defect has appeared within 90 days from the date of purchase, the product may be returned to the retailer for a replacement. You are entitled to a 1 year replace-ment warranty in which you are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. USA and worldwide: One year limited warrantyįor warranty details or support with your LucidSound products, please visit /warranty This product has been certified as RoHS compliant in accordance with Directive 2011/65/CE. Please contact your local authority or retailer and ask them for advice on recycling. Please recycle the device if the appropriate recycling ways are available to you. WEEE (Waste Electrical and Electronic Equipment Directive If you eventually want to dispose of this product at a later time, please observe the following instructions: Electronic equip-ment should not be disposed of together with household waste.
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